We work with international suppliers from the United States, Europe, and Asia to ensure the best prices and highest quality.
Our suppliers ship your product directly from the factory to you.
The estimated delivery time is 10 to 25 business days.
In the event of customs delays or if your package is held in your country’s customs, this period will not be counted as part of the delivery timeframe.
We carefully select suppliers who, in addition to offering quality and competitive prices, also provide efficient shipping times.
If your order exceeds the estimated delivery period, we recommend first contacting your local postal service to check the cause of the delay.
If the postal service does not have your order, please contact us immediately so that we can verify the situation with our suppliers.
If a logistics issue with your order is confirmed, we will issue a full refund of your purchase immediately after completing the verification process.
Your tracking code will be sent to your email within 5 to 10 business days after your order is confirmed.
Please note: if your order was placed using the bank slip option, the time between payment and bank confirmation may take up to 5 business days.